Support Centre
Interactive size finders that simplify window math—helping you estimate fabric fullness and hardware clearances before ordering.
One-on-one design consultations to help you choose ideal fabrics and header styles, complete with realistic visual renderings to preview in your space.
Direct Zoom calls with specialists to look at your windows together on camera and walk through dimensions in real time.
02 / Measurement Finder
Curtain Measurement Finder
Width (A)
Measure rod/track excluding finials.
Fullness (B)
Know Default Fullness for Different headers.
Height (C)
Measure from eyelet to your desired floor clearance.
Blind Measurement Finder
Mount Type
Choose Inside (recess) or Outside (wall-mounted) fit.
Width x Height
Record 3 measurements; use the narrowest size.
Recess Depth
Verify enough window frame depth if inside recess fit chosen.
03 / Atelier Services
✦ Complimentary design guidance for curtains and blinds.
✦ Help choosing colours, fabrics, headings and layering.
✦ Suggestions based on light, privacy and insulation needs.
✦ Complimentary 20-minute online measuring consultation.
✦ 1-on-1 Guidance for windows, sliding doors and bay windows.
✦ Extended support is available for more complex projects.
Still Need A Little Help?
Contact Us
Have questions about fabrics, measurements, customisation, or your order? Our support team is here to help with personalised assistance before and after your purchase.
FAQs
Find quick answers to our most frequently asked questions, including ordering, shipping, measuring, returns, installation, and product care.
